We do not offer refunds on items that had been worn, "change of mind" or incorrectly ordered purchases. Please choose carefully. In the unlikely case of receiving a faulty item, we are happy to exchange, repair or replace faulty goods. Please contact us in Advance of any return of Goods via; email (tetackle@bigpond.net.au) or phone (08 89471717). Return of the Goods should be addressed to PO Box 37353, Winnellie NT 0821. The cost of the return postage is the Responsibility of the person returning the Goods. Please contact us via email tetackle@bigpond.net.au with any queries you may have.